Grrrrinsurersgrrr

[adaese]

Me to insurance firm A: have you now got Important Supporting Document #1, which was posted to you over a week ago, but which hadn't turned up according to Letter of Wednesday last, which reached us on Saturday? Or should I get it re-sent

Comments

[gayalondiel]

I am currently inclined to thump someone. Would you like to accidentally give me their address? ;)

[adaese]

If Wellinghall's impressive list of "buzzwordy things to say at them next time I'm on the phone" doesn't produce results, I might just get a posse organised.

[heliopausa]

Enraging!
Which is pretty well standard operating procedure for insurance companies, from what I can see. :(