AFAIK, the only way you can go into debit is by doing a journey beyond the available credit on a PAYG journey - so it shouldn't let you out - but the excess is probably a "failure to scan" when you left - you may wish to check your transactions.
However, it's pretty crap that you have sent it money, and it won't apply it...
It lets you out and it tells you that you're in the red. You can't check your transactions unless you top up online, according to the site. In this case I did check out, since that's how I knew that I was overdrawn. This morning, I topped up at the machine and duly checked in. No sign of my credit. After 15 min of muzak I gave up on their support line. Once I've sorted out my online credit, I think I'll run my card down to zero then shred it. This is not to mention the occasional £10.20 that they say they've overcharged me for operational reasons and that I can't collect the refunds for. Still, it's Candlemas Eve and I'm going put all that crap behind me.
I can't conceive of living in London (without either cycling or driving) and not having an Oyster - you will get ripped off even more.
For PAYG, they are trying to push you towards direct debit auto top-up.
Go to a ticket office and ask for a journey record - that should show you when and how. Oyster don't do per-transaction online (despite it being availble to the police...), but your recent ones are on the card.
Around 5am this morning an email was sent to me saying that the money had arrived and when I checked in this morning it was on the balance. I wonder if they do what the banks used to do - keep the money for three days in a high interest account. Actually I prefer the gold card to the Oyster, but it's a bit of an extravagance seeing as I only go into London 3 days most weeks.
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However, it's pretty crap that you have sent it money, and it won't apply it...
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This morning, I topped up at the machine and duly checked in. No sign of my credit. After 15 min of muzak I gave up on their support line. Once I've sorted out my online credit, I think I'll run my card down to zero then shred it.
This is not to mention the occasional £10.20 that they say they've overcharged me for operational reasons and that I can't collect the refunds for.
Still, it's Candlemas Eve and I'm going put all that crap behind me.
Reply
For PAYG, they are trying to push you towards direct debit auto top-up.
Go to a ticket office and ask for a journey record - that should show you when and how. Oyster don't do per-transaction online (despite it being availble to the police...), but your recent ones are on the card.
Reply
Actually I prefer the gold card to the Oyster, but it's a bit of an extravagance seeing as I only go into London 3 days most weeks.
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