This is not a complaint...

[amarantnrave]

BellSouth assures me that I will have phone service again no later than the evening of November 23rd. They also assure me that they will lift the cables that currently prevent me from parking in my driveway by that time. They also seem shocked by the fact that I refuse to pay bills for services not rendered. Somehow, they managed to restore service

Comments

Perhaps you should share this with them:

[clh22]

Dear Carrie L. Hoffman,

We are sincerely sorry for any hardship you have suffered as a consequence of Hurricane Katrina.

MCI customers living in the immediate areas affected by Hurricane Katrina will not receive a September bill for phone service. No action is required on your part to claim your full credit―it has already been applied to your account.

Hurricane Katrina has caused immeasurable suffering, deprivation, and loss. We know these trying circumstances will improve only gradually, over far more than a single month. We value our customers and we want you to know we are committed to helping you throughout this difficult time.

Sincerely,

Todd Goldthwaite,
Vice President, MCI Customer Service

Re: Perhaps you should share this with them:

[dekalben]

The Hoffman endorsement should get MCI lots more business.