Customer Service people

Aug 12, 2008 13:15

I would think that the Johns Hopkins University Press would hire people for the Customer Service dept. that knew English.

I clearly have my expectations too high:
We don't sell subscriptions based on a time period. We sell subscriptions based on a period of time. So all subscriptions are sold as calendar year only. If you have a subscription, ( Read more... )

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Comments 3

randysmith August 12 2008, 20:30:00 UTC
I hear the distinction they're trying (and failing) to make as being between a) the time at which something is accessed, and b) the time of publication of what is accessed. They're saying they limit the first, but not the second.

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in_parentheses August 13 2008, 01:21:34 UTC
Shouldn't that be "Their saying..."? ;)

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electrictruffle August 13 2008, 03:05:04 UTC
We don't sell year long subscriptions (a period of time). We sell subscriptions that go from Jan 1 to Dec 31 (a defined time period).

-Jon

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