because txu was calling the $259 credit on my account my "previous bill" rather than a credit, making me wonder how in the hell we used that much electricity. and how i could have missed seeing that big of a bill. it took me a long time and with jack's help to figure out what the stupid people were doing.
i had a huge credit because they made me pay a $400 deposit, and after they approved my mother as my gaurantor, rather than refund the deposit, they just credited my account. otherwise, i would never give them one CENT more than they need at that very moment.
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