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[anna_mathe]

Well, my friends, it is once again the time of year here at Ye Olde Ackermane Librarye (and at Ye Olde OSUE Librariese Ine Generale) where we have to record like all questions we treat from patrons. In the spirit of things, I thought I would regale you with some highlights from this year and years past. Why? Because it's really easy to pick out

Comments

[missychacha]

yesterday someone in the parking lot asked me where the library was... he was right next to the door...

Customers are often dumb and/or lazy, film at 11.

[ah_graylensman]

It is my experience that the likelihood of a customer reading your documentation is inversely proportional to its importance and veracity. Put out something minor and wrong, and every customer within a 5 parsec radius will read it; put out something critically important and right, and people will ignore it even if it's the number one hit on that topic from Google. It's Finagle's Law as it applies to documentation.

On a completely unrelated note: are you going to the DT show here in CMH on May 16?

[tamayn]

"Hi- I'm an honors student and I don't know how to do research..."

at least they own it....

*hugs* miss you guys!