I'm having a hard time with the way Toyota is being portrayed as a huge villain who deserves to be crushed. Ford has significant failures and recalls all the time. I know the one Ford truck we had had a computer chip on the engine that was prone to failing. If you didn't get it replaced (and there wasn't big publicity on this), the computer chip
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We were considering a RAV-4 for our next car, and it's off the list now. Toyota lost a ton of capital in my book.
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I think Toyota simply has had a bad run of luck which is bound to happen with any massive manufacturing process. They will rebound just fine and I don't think their cars are anything to avoid in the long term, but yes, just like Ford in the 80s, Toyota has some fixin' to do.
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It's what large corporations do. Maybe I'm cynical but I've worked too long for too many companies and talked to too many people who've worked in other companies to have any notion that a corporation is set up to do anything other than make money. That's right: make money, not "serve customers" or "make the world a better place". I'm not surprised anymore when I hear of companies behaving badly.
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I don't think they're a bad company, at least not any worse than most. But they still are a large corporation which uses actuarial tables to determine if the cost of life is more expensive than a recall.
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I don't think you're being overly idealistic. I think most people aren't idealistic enough.
Wait until you read that book I lent you......
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