You know there's something wrong with your telephone company when....

[anyjen]

You are on hold for customer service and find yourself thinking "another twenty minutes and then I'll hang up". -_-

Seriously people, it's been more than an hour. And they still haven't answered my call. WTF?!

Comments

[andreaphobia]

=_= Usually when that happens, I put it on speakerphone and go do something else... but man, that sucks. What're you calling customer service for?

[anyjen]

They overcharged me on my phone bill. I managed to connect on Monday and they told me I was right, but that their system was down for the moment, try again later... Well, I was on hold for more than an hour yesterday and more than two today, and I still didn't manage to get my complaint processed.

I mean, I work the exact same job those people do, and a holding time of five minutes is considered excessive, let alone more than two hours!

*shakes fist at stupid Telecom*