Comments | arricc: Customer Service

arricc

Customer Service

Sep 12, 2009 16:26

Winner of my awesome award for customer service doesn't go to Scottish Hydro Electric this month ( Read more... )

Comments 6

ladydemonika September 12 2009, 19:00:53 UTC

we have had heaps of hassle with scottish hydro too. they are one of the worst power supply companies there is. we have been waiting 6 weeks for a letter (which was supposed to take a couple of days) with the new amount of our direct debit payments. notes were made on our account that we were still waiting for the letter but we were threatned with disconnection.
as soon as we can we are changing to eon. they seem to be the best for us at the moment.

toriana September 13 2009, 08:53:25 UTC

Wow. I've had no bother with them at all. I pay by DD though - don't know if that makes a difference.

ladydemonika September 13 2009, 16:08:39 UTC

we were already on dd but they wanted to raise the amount so we could pay off arrears caused by their 47% price hike...

thefastone September 13 2009, 13:42:59 UTC

Monthly DD FTW ( ... )

foolishfirebug September 14 2009, 14:24:02 UTC

*snif* i was a good customer service blokey! i would have erased the account to zero . which is why i was told off alot :)

thefastone September 14 2009, 19:24:04 UTC

See its customer service when it suits them... :-p