A couple of nights ago I was at a party, and one of the other people at the party was a university professor. She said that the first assignment she gave her students was to send her an e-mail. In the e-mail, they were supposed to include their name, their hometown, and their major. That's all she told them. She didn't say to include anything else
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Perhaps your professor fails to "just know" what is appropriate in a professional email.
I use email routinely as part of my job. In that context - and pretty much any other - no one ever says "Dear ". Most common is probably "Hi " or "". No one ever signs of with "Sincerely, ". The most common signoff is just "--"; next most common is possibly "Hope this helps, That said, there are books explaining this kind of ritual formatting. At least, there were for written letters, back when I was learning these rules, and I presume they (or web pages)? also exist for academic emails. They will tend to produce a degree of formality you may or may not in fact desire - but they are a good start. And people who are (in their minds at least) underpaid/undervalued (such as professors) generally feel flattered when addressed formally, and will be more forgiving of ( ... )
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Second, I just HATE when people expect you to "just know" things. My mom is like that. She'll ask you to do something, and regardless of whether you protest that you don't know how, she'll just leave you to do it. Sometimes it can be figured out, sometimes not, but it's always something that should be "common knowledge." Even among neurotypicals, common knowledge is not always that common, even when they do understand the contextual clues.
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