Comments | back2reality: And the wheel goes round.

back2reality

And the wheel goes round.

Jul 05, 2005 17:14

I'm sure by now many of you know that I do tech support for Comcast. I'm sure that you're aware of just how much I'm lovin my job these days. I'm sure I've haunted most of you with at least ONE 'dumb customer' story.

Today's news: ( Ben gets written up )

Comments 11

I agree aimlvsed1900 July 5 2005, 23:02:15 UTC

They are a bunch of fuck heads..

gedankenspahne July 6 2005, 00:19:44 UTC

if you talk to customers the way you talk to everyone else....think about it...

sounded like a sales call anyways...why not just transfer them?

Sorry Dear back2reality July 6 2005, 16:25:54 UTC

I save that tone of voice for only when I speak to you.

Re: Sorry Dear gedankenspahne July 6 2005, 23:38:37 UTC

good to know...and for others who are stupid enough to think you are ever sorry for doing so....lol...hmmmm....kind of sad

Re: Sorry Dear back2reality July 6 2005, 23:44:08 UTC

I wish I had 1/8th of your bitterness.

Thread 5

kargowolf July 6 2005, 04:33:02 UTC

Fuck customers... I hate them all... this comcast company you speak of sounds a lot like lowes! write ups for not giving good head to the customers! *licks lips*

back2reality July 6 2005, 16:27:04 UTC

Customer first. Customer first. Customer first. *company chant*

Employee Who? Employee Who? Employee Who? *What we hear*

dark_ryu_xx7 July 6 2005, 12:25:05 UTC

fuck the customer if they want to have their heads up their ass then so be it but that dosnt mean that they gotta complain about it when you where just stating the truth

back2reality July 6 2005, 16:30:06 UTC

It's the state of the world in which we live in. If you don't get what you want the first time, call back and bitch, if you still don't get it, call back again. Eventually they'll give in because they want to keep you as a customer no matter how much money they lose in the process.

ugh --- CSR's need a damn union glitzbatty July 8 2005, 01:49:52 UTC

and yet where I work we are supposed to average 40 incomming calls from the main line. as many calls that come in from the line of customers that we are already assisting that have our number (which rings constantly) and tell people that we cannot give them a refunds even though their art is a month late and damaged....tomorrow is my last day there.

^o^