My fiancee and I moved recently. We looked for some internet deals online and found that EE was the cheapest one with relatively good reviews, so we went with them. The hub came first, we read the instructions, turned it on and waited for the internet to come on, which was scheduled for 21st November. It came and went, no internet. The next day my
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It does make me wonder what the reps were doing when they were "on the phone with BT" if BT have no record of the conversation. Or even pulling up your account, if the solution was so simple.
Hats off to the lady who helped you fix the problem :) Bet she has to clean up after her colleagues a lot!
Congratulations on your engagement and new home :)
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