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Apr 10, 2017 14:23

We all know about those free trials where they take your credit card info and then charge you at the end of the trial if you don't cancel. But generally you have to choose to get the trial, right? And give them your info ( Read more... )

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Comments 4

xelloss_poo April 11 2017, 01:59:33 UTC
The free trial info MIGHT have been snuck in with one of the things that you approve of when buying/activating it.

And it might not have been. I had something similar happen when I upgraded my phone, and they added two paid services (one of which I was already paying separately for) onto my phone plan. But neither of the services was listed in any of the paperwork I signed, so when I eventually found out about it months later, my irate phone call got me all the months of charges refunded to me.

So I imagine that as long as you haven't used the prime membership and it is close to when they charged you for it, they should and will be able to refund your money easily. If they refuse, tell them that you are going to speaking to your credit card company to dispute the charges since as far as you are concerned you did not authorize them to sign you up for a prime membership.

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lsmsrbls April 11 2017, 03:19:02 UTC
fwiw, when I inadvertently clicked on an Amazon prime sign up (after having inadvertently started a free trial months I didn't want months before...I really wish they had a "confirm" step in there), I canceled it and Amazon automatically refunded me the cost of prime since I hadn't used it to buy anything.

I know that's not your situation, but hopefully you can at least get your money back if you cancel.

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louisiane_fille April 11 2017, 15:12:06 UTC
The free trial of Prime is included with the purchase of a Kindle Fire tablet. If you don't cancel after the 30 days, they charge you for a year's membership. It's right there on the main page for the Fire tablets, if you scroll down a bit.

That being said, if you contact Amazon and tell them you weren't aware of the free trial, and therefore didn't know you needed to cancel it, they're pretty good about refunding you.

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charuby October 10 2017, 15:13:44 UTC
This happened to me as well when I bought my first Fire. I didn't read the part where it stated it included Prime, and was quite miffed when I ended up getting charged, but I figured I'd stick with it and I'm glad because I use Prime a lot now. So it actually worked out quite well lol.

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