Metro, You SUCK!

[balletpumps]

I am a lil embarrassed to write this post but it is annoying the crap out of my system so here goes.

Last evening, Mum and I drove down to Paragon with the 3 kids cause Metro, (cue that jingle, "Metro lights up your christmas"), had a ladies night promotion.

I was there to shop for Christmas stuff and Mum was there to just browse.

Now I don't

Comments

[anonymous]

Rudeness begets rudeness, and from my point of view, there was no need for you to raise your voice just to bring your point across. No, I do not work for Metro (I don't even shop there), so from a bystander's point of view, I think both parties handled the situation rather poorly.

[balletpumps]

You are Right! She was rude and I responded politely. But she was rude again and so rudeness begets rudeness, isn't it?

[balletpumps]

That was exactly what I did. Went to Tangs yesterday and shopped up a storm. Better value for money as well!

If you really don't want kids @ an event, then make it really clear. Why leave it to be ambiguous and then dropping the news at the door? Isn't it a lil late and bad event planning?

I'm with you on Mindchamps. I would've walked off quietly with my kids and do other things with them, instead of having a verbal exchange if that lady had been polite. Grr.. we all live and learn, I'd supposed.

[olimomok]

Grr, that is so inflexible of them! I'd have kicked up a fuss if I was turned away because of my kid too!

[balletpumps]

I would've walked away if she had been polite but when she was persistently rude and outright unprofessional.

I think Metro did think about a program for the kids but they didn't inform their staff that it exists. It was a very unpleasant experience, to say the least. =/

Who knew that Metro was the place to be seen? =)

[distractedfish]

There's always lack of communication leading to unnecessary unhappiness! Tsk! I would have lost my temper too!

[balletpumps]

I wasn't the only person with kids in the crowd. The rest of the mums were complaining too. But poor event coordination and inflexibility makes for a very unsatified customer. Which means that we will just take our business somewhere else. =/

[prettyhazy]

This will never happen overseas lke Australia

[balletpumps]

Definitely didn't happen when we were living there. =/