Benefits

Apr 02, 2010 20:49

So I'm currently going through the hell of having my benefits 'renewed' by a company that makes the NHS look competent. I say that with no sarcasm at all. They are a wonderfully coherant, polite company.

So far several phone calls to get my address right. That would be the address I gave them in the first place. However, unfortunately as a thick crazy mental fucker I can't be trusted so they asked their computer my address instead and it was wrong. When i complained - the letter containing a lot of personal information went to another person on my road who opened it (owning to information contained in it can now go a commit fraud with my details so I look forward to more requests for court appearances in the future for illegally claiming benefits as illegally claiming seems the only way *to claim* these days), so yes the stupid bastard first had a go at me because I was very distressed on the phone - voices can do that, he told me I was being silly, then told me that as Mr x who lives at number y on the same road was the only other person claiming the same benefit as me and he didn't report receiving my letter I was a liar (cos obviously only two people on the road get post) and no Beccasaurus you do not live where you claim to cos my computer says you don't.

And as we all know computers know best. Never ever screw up. Give out the wrong information. Obviously the bastards PC is going to know where I live and not me. Obviously. Stupid Beccasaurus. Remember PC knows where you live not you.

They put the wrong fucking address on the label. It gets misdelivered because of their stupidity, then they claim because their other climant on my road with a similar number didn't get it I was lying. I am sure Mr x would be overjoyed to know I now know exactly what benefits he is claiming, as well as his full address.

I'm not allowed a taxi because my gp has to write a comphrensive letter saying I cannot walk.

Fair dos I hear you cry.

No actually. She has already sent them a letter regarding my mobility, but they have decided she is my go so a lying fucker and are ignoring her so I would have to pay for another one. Yes me. Not them because and I quote 'we cannot afford to do that'. What?! The fuckers want me to go and see some idiot bastard of a dr who probably knows zip about my conditions cos lets face it most drs know zip anyway, my gp et write and say I am ill and need my benefits and *get ignored* and now they expect them to happily give me a *free* report saying the same thing so I can catch a fucking taxi.

Apparently I should just get on the bus.

What bus?

The one that apparently goes from my home to the medical place.

No really, Mr The PC knows your address better than you do, informed me there is indeed a bus.

Nope.

So I get my appointment. The address is still fucking wrong. I now live at a different number. And enclosed is a patronising walking route of a mile. Yes that's right a mile as 'there is no public transport'. I rang them, got more abuse so got someone from job centre to phone, who got abused as well - they said the jobcentre told them the wrong address when in fact they have it right. I said about a taxi cos I can't walk and they said tough. I said I would have to not attend some medical treatment then and needed in writing they would not reimburse me (refused). Jobcentre plus chap spoke to them and said about how ill I am and was called a liar (another fight).

I mean. For fucks sake. Eventually we were told to stop phoning and ring 'customer advice'.

Customer? Is that some kind of fucking joke? I have been called a fraud twice and a liar. Customer sounds like they are providing me with a service. Other than a one way ticket to a breakdown, I cannot see what service.

My cpn is attending with me because she is really worried about how I have been treated and how things are cos I said to her this is my proof I am a worthless fraud and criminal.

The worst thing is, knowing that having had my identity stolen how easy it is for some lying fucker to claim benefits in my name.

Oh and the best thing? Must take ID with me to prove I am me. Must take proof of address - my appointment letter that would be, yes folks the appointment letter with the wrong fucking address on it, because their super intelligent computer won't re-print an appointment, my passport (I don't have one) or my drivers licence (I'm not allowed to drive) and the jobcentre phtocopier ate my birth certificate two years ago and they still haven't replaced it. So I can't fucking prove who I am.

Honestly, it would be fucking easier to find a cure for my fucking diabilities. Oh and just to update, my osteoarthitis is so severe my joints need replacing, but they can't be and I am gradually losing more and more of those joints, cos my EDS means they are moving more and thus crumbling more. Not an easy thing to deal with when coupled with benefit bastards.
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