i feel horrible

[bigbren]

k so all this talk of mrs plett, i didnt really know who she was..couldnt put a face to the name

Comments

[winter_skies]

don't feel horrible.
because in the service industry, and being a customer of the service industry, there's a lot that each party doesn't understand about the other. what may seem simple to some is policy for others. being a cashier once, i bet she fully understood your frustration.

the good thing about this, is that after that experience you had a positive one with her. from what i've heard of who she was - i bet she forgot about the bad experience and remembered the good one.

[bigbren]

thanks. :)