I'm so glad that you're standing up for yourself and your position, Blair. <3
The only issue I have with your letter is this sentence
"We recently took a fair amount of one of their client’s business away and I am worried that they could make a bunch of trouble for us if they decided to."
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The only issue I have with your letter is this sentence
"We recently took a fair amount of one of their client’s business away and I am worried that they could make a bunch of trouble for us if they decided to."
The "bunch of trouble" sounds a bit informal.
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