Guidelines to follow when purchasing/pre-ordering anything from me
When Ordering:
All prices quoted in the post are in USD and are NOT inclusive of shipping charges and Paypal fees. For local buyers, the conversion rate is fixed at USD$1=SGD$1.30 since I converted my money way back when the exchange rate was like this.
You may request for additional photos other than what I have posted up in the entry to confirm the condition of the items you are interested in. However, I will not accede to any requests to take an item out of its sealed wrapping/package in order to photograph it.
After you have posted a comment expressing your interest in an item, please reply back to the last comment posted by me in the correct thread; do not reply to another thread’s comment as I may miss it.
Once you have expressed interest in an item, please reply within 3 days from the day I replied. If I do not receive any replies within that period, I will assume you have dropped the item and reserve the right to give the item to the next person in line or put it back on the sales page.
Reservations are allowed if you are unsure whether you will be able to pay for the item; I will hold the item for you fo up to 3 days nless otherwise agreed on a case to case basis. However, if there is another buyer who is interested in the item as well, I will only be able to hold the item for you for maximum of 2 days unless otherwise mutually agreed upon; you will have to make a decision by then to buy the item or drop it; it is unfair otherwise to the other person who is keen on purchasing the item.
If you decide that you don’t want to buy the item after enquiring about it, kindly inform me nonetheless; it’s rude to just disappear and leave me wondering if you are still interested in buying or not, especially when there are others who are also interested in the same item.
I am pretty accommodating but to those who think that they can take advantage of my kindness because of that, speak rudely/disappear on me & ignore my messages after having previously committed yourself to buying specific items or behave in any other manner that's unacceptable, be warned, I have no reservations about blacklisting such people. If your lack of response is due to some RL issues, I can understand and won't blame you if you explain but if you don't even let me know after that, it's pretty hard for me to not think that you were just playing around. Depending on the severity of situation, I may choose to permanently ban you from buying anything from me in the future and also make it a point to highlight your name and behaviour to as many sales comms as I can. I hope things won't have to come to such a point but if you force me, I will carry out my promise.
Payment Policy:
I am only able to accept Paypal from international buyers.
For local buyers, bank transfer is preferred.
Buyers are responsible for any paypal fees incurred (3.9% + US$0.50) and this will be included in the final total amount quoted to you at the end.
Once the amount has been agreed on by both parties, please send the payment within 3 days unless special arrangements have been made with me; if I do not receive the payment by then and hear nothing from you, I will assume that you have dropped the item and reserve the right to give the item to the next person in line or put it back on the sales page.
I will send out your package once payment has been made.
Shipping Policy:
I ship internationally from Singapore. Interested buyers are welcome to check with me if your country is on the list available for me to send to as well as the shipping costs.
Items are typically packaged in 3 ways:
- placed in an envelope (sturdy items like metal boxes etc)
- placed against a sturdy backing such as cardboard/corrugated plastic (NA for thick books) to prevent bending and placed in an envelope (non fragile items such as books, cards etc)
- wrapped in bubblewrap or similar cushioning material and sent in a box/envelope (small figurines/keychains etc)
if you wish to have it packed and sent in a different manner, do let me know beforehand. Please note that if you decide to make the shipping cheaper by reducing the protection (eg: shipping a poster without a cardboard backing), there is a greater risk of the items being damaged and I am not responsible in any way in the case that it happens so please consider this before making your choice.
All parcels are shipped out via air mail; the cheaper alternative of surface mail (takes a significantly longer time to reach you) is only available for particularly heavy parcels which cost a large sum if shipped via airmail.
Registration which allows you to track the parcel is an additional 2.20 USD if you wish to have it.
I will go to the post office to help you check the shipping details when I am able to; please understand that I may be busy at times and am unable to help you check so quickly so please be patient when waiting for a reply.
I will mail the parcels out usually within 2-3 days of receiving the payment or within a week if I am very busy. In the rare instance where I am unable to mail it out within a week, I will inform you by PM.
If you wish to combine items from different months in order to save on shipping fees, it is allowed but this option is subject to my approval first (especially if it's big/bulky items or the individual items are released many months apart) so you will have to let me know about it beforehand. Once all your items are ready, I will notify you that your order is ready to be mailed out. Due to space constraints, if I do not hear back from you within 1 month of my notification PM/email, I reserve the right to cancel your order with no refund for the items in said order.
Return Policy:
NO returns will be accepted once payment has been made (especially for pre-order items) and the items have been sent out.
I do my best to ensure that the item is well protected and mailed out correctly, however once the item has been shipped, it is out of my hands hence I am unable to account for any damages to the item or if it somehow gets lost on the way/you do not receive it. I will present proof of my mailing of the parcel (the post office receipt) to you if you wish to double check that I really did send it out and am not scamming you; there’s nothing else I can do other than that.
In the case that the lost item happens to come back to me, I will ask you if you are still interested in getting it and will resend it after you repay for the shipping fee. You do not have to repay for the item(s) all over again. If you refuse, I will just put the item back on sale then.