Question:

Oct 11, 2005 02:48

I just thought I'd post this for all to see, and all to share. If I'm being unreasonable, please let me know.

Monday, October 3rd, I receive the following e-mail:

Dear Brooke Vanover ( Read more... )

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Comments 3

rainy_kate October 11 2005, 15:03:56 UTC
In all honesty, they probably didn't even read the email.

Call them, throw yourself a royall fucking fit, cancel the card, pay the bill and call the BBB. It's about all you can do at this point.

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king_rat October 11 2005, 15:06:24 UTC
Fighting the machine only grinds you into the gears....

Does it feel good to be "processed," quite possibly by outsourced 3rd world 'Customer Service Repesentatives?' Or even better by an algorithm equipped with form letters?

I would point out that the point of credit card companies is essentially loan sharking... high interest, short term loans. It's their business to be insensitive bastards, so I can't say I'm surprised.

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