I swapped bottles with Kathrynthegr8 on the BPAL forum. She shipped really promptly, everything was safely wrapped, and she included thoughtful extras. I would definitely swap with her again.
We set up a swap, everything arrived quickly and with nice extras.. but sadly the GV Bath Oil in a squeeze bottle leaked on the way. I let her know, but I wasn't too upset b/c it was a difficult bottle to wrap for safe travel and the leakage was minor. She was eager to right the accident and offered to return my side of the swap. I told her it was fine and to not worry about it. For most people that would be fine, but not for KTG!
Just a short time later I got a surprise package from her to "make up" for it, and inside among the candy and tea was a decant of my most beloved GV oil decant!! It was completely unnecessary, I had no ill will toward her and would've given her positive feedback anyway... and yet she really went out of her way to get something I truly loved.
She is a sweetheart and really cared! I would swap with her again in a heartbeat! <3
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Just a short time later I got a surprise package from her to "make up" for it, and inside among the candy and tea was a decant of my most beloved GV oil decant!! It was completely unnecessary, I had no ill will toward her and would've given her positive feedback anyway... and yet she really went out of her way to get something I truly loved.
She is a sweetheart and really cared! I would swap with her again in a heartbeat! <3
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