I also have Comcast Business and have the same experience. I called up at 11PM once and was immediately connected to a knowledgeable person who immediately fixed my problem.
http://cyberonic.com/ has been pretty decent for me over the last few years. Your location might be a problem, as distance from the hub can affect performance. I was told I was a little far away to get the full speeds of my plan.
Comcast hasn't seemed to shape or shut down encrypted BitTorrent traffic, and most clients support encryption. The last time I tried it, non-encrypted BitTorrent traffic would hit a serious throttling wall after a few hours, so much so that it was unusable.
Speakeasy and ComcastpacketslaveOctober 8 2009, 18:14:30 UTC
You actually can see Speakeasy's full pricing here.
I'd recommend looking at Comcast if they're available, but go through their Business side instead of residential (http://business.comcast.net). If you can convince them to install in a residential area (sometimes a challenge; wasn't for me since I work from home full-time), you can get up to 50 down/10 up with static IP's, no 250gb/month limit like residential, and a 4-hour service SLA for not much more than you're paying Speakeasy now.
This thread is pretty interesting because I've stuck with DSL for years with the understanding that cable has a capped upload speed of about 128 kbps, but if you have options now for getting a higher upload rate I may need to look into it again.
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I'd recommend looking at Comcast if they're available, but go through their Business side instead of residential (http://business.comcast.net). If you can convince them to install in a residential area (sometimes a challenge; wasn't for me since I work from home full-time), you can get up to 50 down/10 up with static IP's, no 250gb/month limit like residential, and a 4-hour service SLA for not much more than you're paying Speakeasy now.
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