Hi hi hi!
Not much going on in my life, everything is within normal boring parameters. (Like my use of a big word?)
I have a job interview tomorrow and will need big words because I am way underqualified according to the job listing, BUT, I have tons of experience with the computer system/program that it's for. Duke started using Epic, renamed Maestro because we are special, for our electronic medical record system a few years ago. My old boss was on the committee so I helped her with a lot of the background details when they were still coding and creating templates for daily use. I also know everything about scheduling that's possible to know without being on the Maestro side of it. So since I've taken every class available and have the highest security/editing permission someone inside a clinic can have (I have more than my current boss!) then hopefully MAESTRO experience will beat out the requirement of IT experience/education. I may not be able to code a webside, but I can work Maestro.
Go with it, I have to talk myself up at the interview. I'm so nervous.
I hate the job I have now because I'm on the phones ALL the time and I'm tired of being nice to nasty people all day. I'm tired of having to act like Duke cares about people's health when they only care about their money. There's this automatic phone reminder that calls everyone over 65 that's ever been to Duke to remind them to schedule a physical - even if they've already had one, or are already scheduled, or are DEAD (!!!), or had an x-ray in 1997 or something. So not only do we have angry patients who can't get in yelling at us but we have HUNDREDS of CONFUSED OLD PEOPLE to deal with. And we can't say - "Medicare pays for a physical every year now and Duke wants their money", we have to explain it without mentioning that or having any reason that we are calling them. Families are calling crying because their dead family members are getting called, people that see their doctors WEEKLY are asking why they need ANOTHER appointment and it's stressful for both sides. It infuriates me.
SO - I really want to get back on the side of Duke that doesn't have to deal with patient access or customer service.
In more exciting and important news - my Mom is taking me to NYC because she apparently has a bucket list. We're taking a train because yay trains, and we're staying at the Comfort Inn near Times Square because my mom's bff wanted us to be "close to everything".
Those are the only plans we have. They might pay for a tour bus thing where they drive around and drop you off places and then pick you up again randomly, but I got my planning talent from Mom who has none either so her BFF is handling that. I don't like to walk much but my bff and I walked EVERYWHERE when we went last time but I am anticipating a lot of sitting/riding because Mom's BFF has a bad knee.
So starting Wednesday April 8th-11th, I will be here:
Comfort Inn Times Square South Area
305 West 39Th Street
New York NY 10018 US
I think I have harassed overnighter into meeting me and I'm still planning on stalking down loracj to see if she's free (I have issues entering subject lines since my work internet browser doesn't support gmail, fuckers, and it may have looked like spam) but I wanted to let all the Yankees know in case anyone will be in that area that would want to have lunch/dinner/snacks or just chat while I'm in the scary North. My mom told me to entertain myself so I may end up sitting in Central Park texting about how cray all the Yankees are.
I have a job interview tomorrow and will need big words because I am way underqualified according to the job listing, BUT, I have tons of experience with the computer system/program that it's for. Duke started using Epic, renamed Maestro because we are special, for our electronic medical record system a few years ago. My old boss was on the committee so I helped her with a lot of the background details when they were still coding and creating templates for daily use. I also know everything about scheduling that's possible to know without being on the Maestro side of it. So since I've taken every class available and have the highest security/editing permission someone inside a clinic can have (I have more than my current boss!) then hopefully MAESTRO experience will beat out the requirement of IT experience/education. I may not be able to code a webside, but I can work Maestro.
Go with it, I have to talk myself up at the interview. I'm so nervous.
I hate the job I have now because I'm on the phones ALL the time and I'm tired of being nice to nasty people all day. I'm tired of having to act like Duke cares about people's health when they only care about their money. There's this automatic phone reminder that calls everyone over 65 that's ever been to Duke to remind them to schedule a physical - even if they've already had one, or are already scheduled, or are DEAD (!!!), or had an x-ray in 1997 or something. So not only do we have angry patients who can't get in yelling at us but we have HUNDREDS of CONFUSED OLD PEOPLE to deal with. And we can't say - "Medicare pays for a physical every year now and Duke wants their money", we have to explain it without mentioning that or having any reason that we are calling them. Families are calling crying because their dead family members are getting called, people that see their doctors WEEKLY are asking why they need ANOTHER appointment and it's stressful for both sides. It infuriates me.
SO - I really want to get back on the side of Duke that doesn't have to deal with patient access or customer service.
In more exciting and important news - my Mom is taking me to NYC because she apparently has a bucket list. We're taking a train because yay trains, and we're staying at the Comfort Inn near Times Square because my mom's bff wanted us to be "close to everything".
Those are the only plans we have. They might pay for a tour bus thing where they drive around and drop you off places and then pick you up again randomly, but I got my planning talent from Mom who has none either so her BFF is handling that. I don't like to walk much but my bff and I walked EVERYWHERE when we went last time but I am anticipating a lot of sitting/riding because Mom's BFF has a bad knee.
So starting Wednesday April 8th-11th, I will be here:
Comfort Inn Times Square South Area
305 West 39Th Street
New York NY 10018 US
I think I have harassed overnighter into meeting me and I'm still planning on stalking down loracj to see if she's free (I have issues entering subject lines since my work internet browser doesn't support gmail, fuckers, and it may have looked like spam) but I wanted to let all the Yankees know in case anyone will be in that area that would want to have lunch/dinner/snacks or just chat while I'm in the scary North. My mom told me to entertain myself so I may end up sitting in Central Park texting about how cray all the Yankees are.