Why Customer Service is Important:

Oct 25, 2010 18:34

Dear REI Corporate Headquarters ( Read more... )

opinions, stress, rant

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Comments 2

anonymous October 26 2010, 03:05:13 UTC
ugh. so annoying. Good for you for staying calm though, i don't think I could.

ter

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caramaea October 26 2010, 13:52:02 UTC
I've never been a letter writer, but yeah... that would warrant at least a chat with the store manager.

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