At work today it was my turn to go out on relief, and I had to go to the first of our libraries to have gone "self-service" (our turn early 2010). The counter is 25% the size it used to be, there are only two staff computers so it's almost impossible to do any work if there are customers around, and if you so much as turn around you collide into a
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I've had some beef with self service library terminals in my time, but none of them sank quite that low.
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