Enquiries/FAQS
Got a question for us?
Do drop us a comment and we'll try to answer it ASAP.Similarly you can drop us an email at: cassiesters@gmail.com with the subject title ENQUIRIES/QUESTIONS.
Got a feedback? Head over here!
FAQs:
1) What countries are you from and will you send overseas?
- We're from Malaysia & Singapore and currently we are working on sending overseas! Please be patient with us!
2) When is your meet up usually held?
- It really depends on our free time. But we will try to make it as convenient as we can for everyone. We will email you about the meetups! So don't worry. Also, do remember to check back with the status page for updates every now and then.
3) What if I'm unable to attend the meetup? (SINGAPOREANS ONLY)
- Don't worry, you can collect it in the next one or either that opt for self meet up with me, it really depends on my schedule.
4) I can't do bank transfer, how? (SINGAPOREANS ONLY)
- You can opt for concealed cash and I will email you back with my address! Alternatively, do enquire it with me to try and arrange for a personal meet up. (again, it really depends on my schedule.)
5) The items I ordered are ruined when I got home.
- We will not be held responsible for any broken/ruined items in the process of it being sent to you. Please check the items carefully when you're doing meet-ups. For postage, We will make sure items are being wrap carefully with bubble-wrap. We will also try our best to ensure the products are in the best state!