Comments | charlikane01: I'm currently HATING lj and ij

charlikane01

I'm currently HATING lj and ij

Jan 26, 2013 03:21

For some reason I can not stay logged in to my account on my iPad. I log on click the right things to save my password and bind the ip address (or whatever it asks), click to read my friends page and it immediately logs me off. So far ij is doing the same thing as well. I don't know why, but on my work computer I seem to be able to keep logged in ( Read more... )

Comments 3

kitty_fic January 26 2013, 09:21:53 UTC

I'm having that problem with my iphone and LJ :/
Let me know if they respond with anything useful please XD

charlikane01 January 26 2013, 10:35:13 UTC

I'll definitely let you know. Hopefully they'll get back to me soon.

charlikane01 February 9 2013, 07:50:02 UTC

Sorry it's taken so long, but this is the response I got back from them:

I'm sorry for the long delay in providing you with a response. We've been researching this issue with remaining logged in and have found that it is your data provider's improper handling of the cookie (that contains login information) being sent to them.

Please see this entry in our knownissues community [http://knownissues.livejournal.com/293.html] for a full explanation of the issue. Unfortunately, it is something we need mobile data providers to resolve from their side and cannot be fixed directly from LiveJournal's side at this time.

So I guess it's the 3G or 4G network that we use. I hope it gets fixed soon.