Comments | chayam: Stupid Customer Questions

chayam

Stupid Customer Questions

Jan 03, 2008 17:34

I met a customer several days ago and can't get her stupid question out of my head: "Why have two phone lines ( Read more... )

Comments 7

eric_james January 4 2008, 05:07:09 UTC

She must want two lines so two people can use two phones at the same time....?

praecognomen January 5 2008, 05:35:20 UTC

Perhaps she wishes to keep her business and pleasure separate? So, say her iPhone is a personal line, but she still needs to get calls on it from time to time; when she calls back, however, she wants them getting her business self, not her personal self.

That is literally the only thing I can come up with.

praecognomen January 5 2008, 16:59:38 UTC

Ah. She didn't say that, but that is one possibility I hadn't thought of. How does that work if one has one phone that contains two numbers, as she desired? (Is that possible?) Can you still return calls from either number?

chayam January 5 2008, 17:00:01 UTC

Grr. That was me!

praecognomen January 6 2008, 02:41:54 UTC

No, it's not possible, but she might not have known that.

stormchaser78 January 11 2008, 03:29:12 UTC

Heh. Did you let her know that she could pick her sign up at the door?

bestill January 12 2008, 02:34:16 UTC

It sounds kind of like my phone situation. I have one line, but 2 numbers with "personalized ring". So, I can tell whether someone is calling my business number or my personal number. But, whenever I call someone, it always shows up as my business number on their caller ID because that is my "main"number.