1. What did you do in 2009 that you'd never done before?
Had a staff of my own. Admittedly it’s a bit tough to get out of the habit of taking orders rather than giving them, and so I tend to be a lot more hands-on than most of the other managers and supervisors at places that I’ve worked, but I don’t think that’s such a bad approach, really.
2. Did
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FOR SHAME.
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