english as a second or third language...

Feb 18, 2004 14:57

you know, i dont have a problem with immigrants, or people who dont speak english... but good fuck.. companies should be smart enough not to hire these people to answer fucking phones for their primarily english speaking clientele.. because it makes this very complicated.. not only do i have a hard time understanding them, they seem to have ( Read more... )

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Comments 17

graves.. woo!!! i miss them. redundulance February 18 2004, 16:00:39 UTC
and then you can imagine their cold docomposing bodies in the ground.. and return to their gravesight often to defile it with things like fishcakes and team and plain old crap! woo.

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Re: graves.. woo!!! i miss them. christ_raped February 20 2004, 04:29:55 UTC
the la grande graves suck too...
i miss mr. wright sometimes..

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datura_syrup February 18 2004, 16:07:59 UTC
Dell runs a good majority of its personnel operations from India, Pakistan, an nearby Southeast Asian countries. How lovely for all, no?

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tsunami_jap February 18 2004, 17:50:14 UTC
(;-;) can i try to have a job in the states someday ?? maybe someday when i don't make some people say "what!? we don't have that kinda drink!!(with anger---why,,,why are you so mad...)" at restaurant any more? :) heheheee...someday, i will though! i will work . and make some peole like you say "whaaaaaa?" on the phone. when i am selling a vacuum cleaner :D
so did you really get socrates?? you caught him? how is he doing?

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Re: christ_raped February 18 2004, 18:17:52 UTC
awww, i'm sorry-- i didn't think about my good friend natsumi when i wrote that-- i was just upset with dell, and didn't understand why they would have someone talk to me on the phone who didn't speak english well at all... you on the otherhand are rather understandable-- especailly when everyone is drunk ( ... )

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Re: pfeffaviva February 18 2004, 19:04:56 UTC
when I got robbed by the hippies I had to cancel all of my credit cards, and the jackass for American Eagle didn't speak a lick of english, so I started swearing at him. He kept apologizing...he sounded like Apu. Finally, I asked him to say "thank you, come again" and the poor guy said it, and I had to hang up I was laughing so hard.

then I stepped on another shard of what used to be my passenger side window, and I was sad.

damn hippies.

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Re: pfeffaviva February 18 2004, 19:11:32 UTC
get a jar and cover it with some un-chewable material.

thats what we do with the leeches.

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autarchex February 18 2004, 19:36:32 UTC
are there telecommunications sweat shops over seas?

Like you wouldn't believe.

does the $.36 an hour wage compensate for the $.50 a minute nationwide long distance charges?

Well, this might not be the case for international connections, but in the states those tech support call centers that contract with computer companies to take their calls often have a dedicated line. Expensive up front but cheap ever after. I think that's what Sykes did in MF... I remember there was a bit of a hubbub about them not being able to install their tremendously large fiber line, and how MF wanted the phone company to take advantage of the fact that Sykes would be paying for a fiber lay, and plant a MF fiber line in the same trench so that all the MF folk would get higher bandwidth.

I seem to recall that not quite working out.

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christ_raped February 18 2004, 22:07:40 UTC
yeah, they turned all of sykes over to MSN

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autarchex February 19 2004, 00:08:00 UTC
sick

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original_copy February 19 2004, 01:24:54 UTC
Dell has the worst customer support...I know, I know. I helped a few buddies that bought computers from them.

All of their customer support is actually located in other countries. There was a new article about it how most big companies like MSN, Dell, and Yahoo and quite a few others station their customer support other countries.

So pretty much if anyone has a 24/7 customer support it's good to assume this support is located in other countries.

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Re: christ_raped February 19 2004, 02:08:26 UTC
the thing that really pisses me off is that i wasn't even having problems with my computer.. when i do, tech support is the last resort.. i'd sooner take it to a shop in town then wait on hold... BUT all i fucking wanted to do was pay my bill

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Re: original_copy February 19 2004, 02:13:39 UTC
Don't they have an online payment type dealio?

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Re: christ_raped February 19 2004, 02:16:11 UTC
you'd think... being some big technology company and all that.. but no, they dont... the next best thing is automatic withdrawl.. but when you run paycheck to paycheck like me, that usually leads to overdraft fees from the bank and late fees from the folks withdrawing the money-- so i tend to avoid those setups.

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