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[cjmarsicano]

 I thought tonight was going to be a night where I'd get to chill out a little, spin a little John Coltrane, and get some writing done.  No such luck. Around nine PM, I look at my phone - a red Blackberry Curve - and notice that it has reset itself. Neither unusual nor common. I figure, OK, it'll get back to normal and then I can get back to

Comments

[sarin_girl]

I agree that outsourcing calls centres is bad enough, but it's just unacceptable when customer service goes downhill because of it..

I have to deal with several companies with their tech support outsourced overseas, and now I don't bother to call, I just send them an extremely detailed e-mail of what needs to be done..

it's not ideal but it's seems to be working for now :(