Now I do understand that many people aren't tecnically-minded, or at least aren't AS technically-minded as me. But c'mon people, some of this stuff is really basic & if it's not, you shouldn't be getting mad at me for telling you that how you THINK something works is incorrect
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ugh, working with the public... i hear you loud and clear. although now i work with a somewhat more upscale (read: high-maintenence) kind of public, it still boggles the mind as to how blunt and idiotic some people can be.
shouldn't darwinism be knocking these folks out of the gene pool?
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but, yeah, customers can be awful. but I know you've always got a scheme ready to sell boxes to us! "why save up for otakon, when you can have BOXES?"
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UPS corporate policy strikes again, leaving the little guy (i.e. ups store franchise owners & their employees) to deal with irate customers who got hit with the latest scam.
something to note, UPS only charges these additional fees if the package is sent via the Standard/Ground service level. Expedited, Express and SUPER ULTRA MEGAXPRESS 3000 A PLUS PLUS levels "include the brokerage fees in the price of shipping"
in actual fact, the post office has every right to charge you brokerage fees too, just that 9 times out of 10 they won't.
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