Comments | colleenabean: Comcast could NOT be a worse company if it tried

colleenabean

Comcast could NOT be a worse company if it tried

Sep 20, 2010 15:29

It started weeks ago when we bought our house. We called to get Comcast TV and internet set up. One visit by a Comcast rep and we learned there is NO cable running to our house so they will have to lay cable. At first we were told it would be at their expense. Well ok.

The guy sends out his "supervisor" to check out the area and get a real handle ( Read more... )

Comments 3

cdpeck September 20 2010, 20:27:17 UTC

That really sucks, but not surprising at all considering it's a cable company. They're all douchebags. Have you considered DirecTV? Then you won't have to worry about the cable at all. I've had DirecTV for a couple years and I love it... way more HD channels than cable.

colleenabean September 20 2010, 20:32:15 UTC

Well for Cable TV that's a fine option but for internet, satellite is way too slow. My husband works from home and needs the internet connection to be as fast as possible because he does everything remotely, including video conferencing - which requires a fast speed. Satellite is not only about a tenth of the speed of cable, it's got a delay for that kind of real time stuff.

Believe me I've looked into every possible alternative option - there is none. Which makes the whole thing worse.

cdpeck September 21 2010, 05:36:15 UTC

I currently have DirecTV for television and Road Runner (cable) broadband internet. I wish there was something out there that could compete with cable, because I'd switch to it in an instant. My cable company (Insight) offers three brands of broadband, and I pay (in my opinion) a hefty price for the slowest of the three. But I don't think it's as fast as it used to be, and rather than fix it so that it runs as fast as it should, they'd rather I upgrade. It's really a huge scam because I don't have any other real options. They do what they want, and I have to pay for it, or else I'm screwed.

Anyway, hope you get everything worked out with Comcast. If you have too many problems, feel free to file a complaint with the Better Business Bureau and the Attorney General. My wife has done that a couple of times, and companies at least take that shit seriously.