Unfortunately what they are SAVING is the cost of employees. Only IMO. The internet is seen as a better alternative for an increase in the bottom line than outsourcing to third world companies.
I HATES the big four, I really do. The last full time job I had was mortgage loan modifications, and I had to work with all of them. IMO any bank that spends on advertising sucks at customer service.
The human touch. I agree with your rant, there needs to be a singular way to get to an actual person without the phone tree and waiting on hold. The longer I have to listen to the company's self promotion of goods or services the more I am ready to dump the idea of the phone call. It'd serve them right if your card[s] were in fact fraudulently used during the wait time on the phone.
Glad to know you're still out there, old friend. Congratulations on your retirement and more importantly, "M". Hoping this finds you still out there enjoying the retired life. Have we finished up the remodel? Pictures my good man, pictures! Royweldon@outlook.com~ Same on Facebook. PS I was social distancing before it was cool ;)
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I HATES the big four, I really do. The last full time job I had was mortgage loan modifications, and I had to work with all of them. IMO any bank that spends on advertising sucks at customer service.
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Calling all Daves... You still around?
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Royweldon@outlook.com~ Same on Facebook.
PS I was social distancing before it was cool ;)
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