Our Survey Says...

Jul 17, 2018 15:25

A couple days ago, after visiting one of my credit union's branches, I got an email asking me to participate in a customer service survey. The survey was mostly the sort of thing you'd expect, except when I got to a question which read (approximately) "People often do not pay close attention to surveys, and rush through them, clicking answers ( Read more... )

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docstrange July 18 2018, 10:32:40 UTC
Reminds me of psych experiments - say, with the actual research not on who's paying attention, of course, but on something like the nature of intentionally non-compliant responses (and there'd be some informed consent forms... but still).

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