And This Is Why I Hate Review Sites

[myrren]

It's the school summer holidays in the Uk, and being in the pub trade it's our busiest time of year.

Comments

[charuby]

Could be a co-incidence yes, but given that local businesses often do this to others, it's probably not. It's such a nasty thing to do :/

[misslynn]

Honestly, I wouldn't waste a lot of energy on one bad review. If there's a way to flag it, do that - if it's Yelp I know you can flag suspect reviews. But otherwise, most people don't put a lot of stock in one stupid review.

Also, I would honestly be a little confused by asking what size wine I want - at least in the U.S., wine generally only comes in one size pour.

[learnsslowly]

It's really standard now in the UK for wine by the glass to come in two different sizes. Three is a bit more unusual.

[misslynn]

Good to know. I wasn't sure if that was a cultural difference or just this particular restaurant.

[myrren]

The government is encouraging licensed premises to offer smaller measures to apparently encourage people to drink less. So now we have a 125ml measure as well as 175ml and 250ml. We rarely sell a small measure tbh.

[harvey_rrit]

I'm shocked, shocked to hear that a bad review was posted by a dishonest person!

[canyonwalker]

Don't sweat having an occasional bad review. Some people get a bee in their bonnet and take out their frustration on your for whatever irrelevant reason. In some cases, like you've seen here, they're deceitful because they have an agenda of their own to promote. Speaking as a frequent user of and contributor to a particular reviews site, I rarely give much weight to scattered negative reviews of an otherwise well-rated business.

[surrey_sucks]

I always read reviews with a grain of salt. Yes, one person could have a really horrible experience with an otherwise good business. I also look at how a review is written--if it's poorly written, I'm not going to believe it. The time I am most likely to put any stock in a negative review is when the majority of (legit) reviews are negative. I'm also on a particular review site, and there are some businesses that have nearly all negative reviews. That really tells you something!

[l_o_lostshadows]

From the description, I'd probably chalk it up to an off day, at worst, and wonder why the person bothered posting it.