Stupid return is stupid

Jul 02, 2017 01:22

As a store manager, I'm not even able to clock in at another branch location of my store, but because I could not arrange for emergency coverage for a nearby store's assistant manager (whose store manager was out of town to celebrate the holiday weekend a little early), I elected to cover the store myself for 3 hours so she could handle her ( Read more... )

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Comments 5

thesilverymoon July 3 2017, 20:16:37 UTC
I don't think this is really a suck. Maybe she was debating purchasing the items to begin with. Maybe she really doesn't have a lot of money, but thought she might splurge only to feel really guilty about it later. There are a ton of vaild reasons for her to make those returns, it doesn't mean anything shady is going on.
Sorry but unless she was rude or clearly trying to scam you or something, I don't think this is a suck at all. Annoying yes, but not a suck.

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frelling_tralk July 3 2017, 21:34:11 UTC
I agree with you about this being a customer suck. The refund policy is generally meant to give the customer time to change their mind about an item or two, it's taking advantage of it imo to have a huge splurge, and then decide that whoops you don't want them after all. That is such a waste of everyone's time, especially when the store has to refund each item individually, and someone just dumps a bag full of ten or more items that they 'changed their minds' on

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charuby July 4 2017, 09:06:01 UTC
This.

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classics_lover July 4 2017, 11:37:01 UTC
I had someone who bought ~€500 worth of stuff decide to return most of it. My colleague nearly had a panic attack so I took it on and just decided to take my sweet time to ensure that everything was done correctly and that the "customer got her entire refund sorted properly" (read: so you don't try to rob me blind). It is so annoying. There's one shoe shop here that has a 365 day return policy and I think I would weep if I had to work the refund desk in that shop. So many people taking advantage.

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rebelxxwaltz August 24 2017, 03:59:00 UTC
Sorry to be extremely late with this comment, have not visited this comm in a while ( ... )

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