I recently started a new job. Carpet and fine area rugs. Decent gig, commission, etc. Anyway, at one of my previous jobs, I worked at a video store. A certain customer came in and had about $40 in late/ rewind fees. I made her aware of this when she asked , and then went back about my other duties. Said customer almost immediately went to another
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and my heart squeaked at the abuse of the rug. the poor rug didn't do anything to them! and they cost so much time and energy and PASSION to make the dang things! and the abuse! eeee!!
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This always worked really well when they tried to claim damage, but the company decided, after a few years to just pay the claims, no matter what.
The problem with that, was that we were owner operators and all claims came directly out of our pockets.
We broke our contract with them and left after 30 years of very few claims on our work.
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Exactly. They got that way by lying, cheating, and screwing other people.
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