(no subject)
Had an oh so charming encounter with a special snowflake yesterday. This young woman came in and asked the new cashier about returning a couple of cans of black bean soup. However, one of the cans was opened. So the new cashier called me over to ask about it. I asked what the problem was with the opened can, had it gone bad?
Nope.
She hadn't realized the beans had bacon in them until after she'd cooked them and she didn't eat meat. (It says "with bacon flavor" right on the label)
So I go back and ask Bosslady D, who says exactly what I expected her to say. No. We can't give her a return on an opened item that had nothing wrong with it. I tell the new cashier what to tell the woman and go back to work, figuring that's the end of it.
Nope.
She was not happy. She whined to the cashier about how sure it was only $2.39 but she was on a student budget and there had to be something. Cashier was not impressed. (yeah, protip honey, don't pull the struggling college kid shtick two blocks from the dorms). She then came back and asked me if she could speak to a manager. I said I'd get the boss. Unfortunetely, Bosslady had gone downstairs to the bathroom, so I told the woman that the boss was in the basement and she'd be a few minutes. She got all huffy with me and asked if she could come back when the boss was "More here." I just kinda shrugged and told her again that it would a few minutes. Did she wait?
Nope.
Nope.
She hadn't realized the beans had bacon in them until after she'd cooked them and she didn't eat meat. (It says "with bacon flavor" right on the label)
So I go back and ask Bosslady D, who says exactly what I expected her to say. No. We can't give her a return on an opened item that had nothing wrong with it. I tell the new cashier what to tell the woman and go back to work, figuring that's the end of it.
Nope.
She was not happy. She whined to the cashier about how sure it was only $2.39 but she was on a student budget and there had to be something. Cashier was not impressed. (yeah, protip honey, don't pull the struggling college kid shtick two blocks from the dorms). She then came back and asked me if she could speak to a manager. I said I'd get the boss. Unfortunetely, Bosslady had gone downstairs to the bathroom, so I told the woman that the boss was in the basement and she'd be a few minutes. She got all huffy with me and asked if she could come back when the boss was "More here." I just kinda shrugged and told her again that it would a few minutes. Did she wait?
Nope.