Not quite what I was expecting

Sep 01, 2010 17:31


A while ago, I traded in my old Nokia phone for an iPhone, when I went to try to delete a very large number of messages from the old phone and discovered that there was no mass delete functionality in it. Not a very smart phone after all. Quite a stupid phone, really.

Turns out that if I’d gotten it earlier, and wanted to delete, say, hundreds of ( Read more... )

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Comments 5

kespernorth September 1 2010, 08:38:07 UTC
That's standard Apple service, it's probably the same at all Apple stores. You know what a control freak that Jobs guy is. :)

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thewinglover September 1 2010, 08:44:21 UTC
If they resell it, they had better take my intellectual property off first!

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dagbrown September 1 2010, 10:58:08 UTC

They took everyone's intellectual property off it!

I had that gut-wrenching moment of clicking on "Okay" (insert picture of that sad-faced man from the rage comics) to the question "are you sure you want to delete absolutely everything from this iPhone?"

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tau_iota_mu_c September 1 2010, 14:40:18 UTC
How's the exabyte 8mm that the backup was stored to, going?

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akibare September 1 2010, 15:28:04 UTC
Yeah, IF you live near a real Genius bar or one of the stores, it's trivial they just get a new phone for you.

Those of us not quite so close it's a BIT more hassle, because they have to mail you the new phone, but still, pretty much painless. The trick (if you're having less obvious issues) is to jump through the precise "try this first" series of hoops while tech support checks them off, but once they're satisfied that the usual fix won't do it, it's new phone for you.

Considering how utterly annoying dealing with some other parts of that company can be, I was pleasantly surprised.

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