i think i've got it to a point that i like. i'm still not real happy with that education part, but i can't figure out how to make it better. i only had passing grades for about two semesters (about 1 year). so, my academic record isn't that great. so, here are the two options i've got at the moment
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Fall 1996 - Spring 1997 Carnegie Mellon University, Pittsburgh, Pennsylvania
Information Systems and Technical Writing
Let them either ask you or come to the realisation that 1 year is not enough to complete a degree.
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It also implies that he's got 1/2 of his college classes taken care of... which he doesn't. It does say so outright, but it's an awkward misconception to correct.
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that's easier said than done at this point. i've been supporting windows and mac (both OS and software (ie. word, office, photoshop, pagemaker/indesign, etc.) for about 20 years now. if i were to give a full list of the versions i've supported, i wouldn't have room on my resume for anything else.
there's got to be a way to simplify that and still have room for experience.
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