Multiple Choice?

[samuraiartguy]

Okay... it's rantage time. Need to blow off "under the radar," if you follow...

So I sends the client an email with the latest comps, and some notes describing some options on how to fit his design requests into his parent company's corporate branding.

Me: So you can do this... or this... or this other thing. [paraphrased]

He: That's fine. [

Comments

[lanisatu]

Oh dear. That sounds like it will be a mess to sort out :(

Sounds like the type of client who doesn't read you emails because they are "too long." Now you have to repeat yourself and start bolding the most important parts so they actually read more of it. Good luck. Hopefully one repetition will be enough. Otherwise, call them and say everything. Some clients will be more inclined to listen more than read more. I guess they focus better when they hear it?

I've had to go and specifically say in my contract that they receive PDFs unless they specifically require another file type. One person thought I would send Word files without having to ask for them. I had to say that no, I only do Word files if requested. Otherwise I use high-end layout software. To make a Word friendly version is usually more time-consuming, so it costs extra. I also need to know that Word is desired from the beginning, so that I don't do anything impossible for Word to handle

[samuraiartguy]

"Have had to instruct quite a few times how to turn on the comment and editing toolbar in Reader, also have had to instruct on unchecking "fit to printable area."

And for Zeus's sake, are designers and programmers the only humans capable of clicking on the frickin' HELP menu for the most basic stuff? I belong to a networking group, and we recently bought a county wide list of businesses. It's in Excel format, not some esoteric database format and all the Members except me and the IT guy seem utterly incapable of seaching, sorting or mailing mail labels from it. It's all "computer stuff' to them and somehow therefore turned into kryptonite and might somehow kiil them if they touch it.

*Le sigh.*

[lanisatu]

Heh. Yeah really. It baffles me too sometimes that people don't even TRY the help menu to see if it can answer their question.

I like your kyrptonite analogy, if only it wasn't true!