bleargh

[dollface74128]

I'm freaking exhausted. I worked 37 hours in four days this week, because I played hooky was out sick Monday. And yesterday and today were terrible. Doctors calling wanting authorizations Right Now If Not Sooner. Calls blindly dropped to my phone with no warning, when all they needed was to talk to customer service. And a nurse sent a file on

Comments

[chibi_jeni]

Let me pre-apologize if you ever have to deal with a woman named Alveta from Dr. Anne Christopher's office...she's a bit...umm...hyper at times. She's our insurance approval woman.

[dollface74128]

Heh. My job isn't quite so bad as the people who coordinate referrals and such. I deal specifically with prescriptions. But I still get pushy nurses. Like the one this afternoon. At 4:45. Who was demanding a medical director's phone number so the oncologist could call and get a med approved. Thankfully the medical director is a good sport, and was happy to give his name and number, fully anticipating that the doctor wouldn't actually call (he didn't) because they've had...words in the past.

[chibi_jeni]

Oncologists are weird ones, I've noticed. They have to watch their patient's dessentigrate before their eyes and more times often than not there's nothing they can do to help them.

I don't know anything about pre-approvals and stuff like that. I just type the shit I listen to. My friend at work is threatening to train me to do medical assistant duties and nursing. ACK! I don't want to responsible that way!

[dollface74128]

I know I couldn't handle being an oncologist, or any sort of doctor for that matter. But this particular oncologist likes to give every adjuvant therapy available to his chemo patients to ward off the possibility of the chemo having adverse affects. Don't get me wrong, I know there are times when a patient's medical history, or the chemo they're on, or whatever dictates that they receive Aranesp or Neulasta. But a good number of chemo patients tolerate their treatment well and just don't need them. (And at $1000 to $3000 a pop, on top of the cost of the chemo, it's a waste of everybody's money to use them when they're not needed.) The American Society of Clinical Oncology has set forth guidelines and we follow them for our approvals, and yet we're this evil corporation who wants the patient to die if we don't approve it when it doesn't meet the ASCO guidelines. *sigh*