Rrrraaaaage!
Since I haven't updated in a while, and considering an event that happened today, I thought I might go back to my weblog days of a COMPLETELY TOTALLY ANGSTY RANT ABOUT SOME BITCH!LOL!
Seriously, I don't think a customer has ever made me angrier in my life. I shall tell this story through elaborated prose:
Smoke arising from the nearby shopping centre at five o’clock in the afternoon signalled a warning for the innocent employees of KFC Miranda, some of whom working overtime since others had decided not to grace us with their presence. One such obedient employee was myself. As I watched the smoke rise from the blazing building allegedly caused by a broken air conditioner, I was shaken as I saw Westfield workers seeking refuge in and around our humble restaurant. Little did I know, I was about to be stirred - somewhat greatly - by another inferno, in the form of a woman.
As some workers exited to stare at the disaster, an influx of evacuees from the inferno poured into our restaurant and Drive-thru. The manager was forced to cook, leaving myself and one other unfortunate girl - Bronwyn - to handle the storm. Fortunately, one other co-worker had come back to help. She confronted the front counter whilst I went to conquer the Drive-thru, already clogged with a sixty-five dollar order, two minutes in and unprepared.
The culprit of that order was very understanding. Even if she was a bit on the dull side, missing the pay window (with its "PLEASE PAY HERE" sign). She accepted our apology of the wait due to the disturbance caused by the fire not fifty metres away. It was then, as I put the money through the register, that I encountered her.
It was a woman, around forty. As she sat in her red Corolla, hair the colour of flame, burning anger in her eyes and steam coming out of her mouth, I started to ponder whether she was a product of the fire itself. She demanded to know why everything was taking so long. I replied politely, placing all my general frustration aside to produce a light chuckle, and saying "Sorry, just that - as you can understand - there's been a bit of a shake up 'cause of the fire and all and there aren't a lot of us here to deal with everyone at the moment."
Evidently, understanding was something I had taken for granted.
The flaming bitch fumed "Well it's not affecting you, why are you taking so long? For christ's sake this is pathetic shhhhhhhhh..." amidst the screech made by the steam emanating from her mouth she mentioned something about children, and something vague about them being up there. Amazing, I thought: instead of tending to her possibly endangered children, she's ordering fried chicken instead. Although, I suppose if they take after her mother, they'd be accustomed to playing with fire already.
I was ready to reply with an "Umm...actually, a fire closeby is affecting us, as you can see by the fact that we're plagued with people in a usual dead period and we're trying to get everything done - including a huge order in front of you." However, I decided that continuing the contention would be akin to pouring petrol on this fire. I simply lost my smile, muttered a "sorry, we're doing our best to get everything out as soon as possible" and continued with my business. I completed the transaction with the car ahead. The one-woman inferno then drove to the next woman, and unbeknownst to myself, neglecting to pay at the pay window. Her impatience and poor vision (if you were a one-woman inferno, you'd have trouble seeing past the fire that you emit, too)drover her past the blindingly obvious PLEASE PAY HERE sign on the window outside which she was burning for so long.
As the flames roared out of her mouth, I could hear phrases such as "rooarrrrryou are pathetic" "this is horribleroaaaarrrr" "you arerooooaarrtaking so long". The heat eminating from her fiery mouth quickly sent my surroundings into a smouldering mess, the pressure engulfing me the way fire does. Again, I dared not retaliate. I had no desire to worsen a fire that was setting one of the hemisphere's largest shopping centres alight.
I handed out the food, praying that it was finally over, but I was subjected to further scolding for forgetting the coleslaw, which she had not gotten because she drove past the pay window. Bronwyn cautiously gave the inferno her coleslaw and gravy, resisting the urge to pour the gravy into her. As I was touching the flame handing her the change, she reared her head like a dragon ready to breathe fire, and delivered one last scathing remark before charging off
"If this is how you act every time there's a fire, you've really got to pull your head up." With that she was gone, driving away to soon burn up into ash and cinder. But she had not gone without leaving her mark. She had lit my fuse, and as soon as she had turned into smoke I had exploded. Screaming profanities like "My, God! It's not as if THERE WAS A FIRE, WAS THERE?!" For the next hour I was burning up. Disoriented and enraged, my blood was boiling up. The customers who understood and accepted my apologies would have calmed me down, if it weren't for the constant thought of the flaming bitch and her blazing remarks going through my head, raising the temperature a hundred degrees.
How could one be so intolerant, so naïve, so inept? How could someone believe that a fire would not affect its surroundings? It may have even been the reason why she was there. A product of the fire, ordering fried chicken instead of tending to her children like someone not raised in Hell. Yes, there weren’t enough people there, so what conceivable logic is there in berating the very people who are trying their best to help you in these circumstances? EVERY time there is a fire? When was the last time there was a fire in Miranda? Oh, wait, that's right, I forgot that this woman was made of an inferno herself! These words were the subject of my thoughts and my loud exclamations to fellow comrades as I was slowly burning.
Hours later, the fire extinguished itself and I find myself bewildered. Certainly, it was an exceptional circumstance, and it was not her fault the food was late. But is it impossible for some people to just simply be polite and keep their cool? Never before have I been so outraged. It goes without saying (though I will say it anyway) that fire brings out the worst in everyone.
Okay, that is all. Thank you for not listening
Dotto
Seriously, I don't think a customer has ever made me angrier in my life. I shall tell this story through elaborated prose:
Smoke arising from the nearby shopping centre at five o’clock in the afternoon signalled a warning for the innocent employees of KFC Miranda, some of whom working overtime since others had decided not to grace us with their presence. One such obedient employee was myself. As I watched the smoke rise from the blazing building allegedly caused by a broken air conditioner, I was shaken as I saw Westfield workers seeking refuge in and around our humble restaurant. Little did I know, I was about to be stirred - somewhat greatly - by another inferno, in the form of a woman.
As some workers exited to stare at the disaster, an influx of evacuees from the inferno poured into our restaurant and Drive-thru. The manager was forced to cook, leaving myself and one other unfortunate girl - Bronwyn - to handle the storm. Fortunately, one other co-worker had come back to help. She confronted the front counter whilst I went to conquer the Drive-thru, already clogged with a sixty-five dollar order, two minutes in and unprepared.
The culprit of that order was very understanding. Even if she was a bit on the dull side, missing the pay window (with its "PLEASE PAY HERE" sign). She accepted our apology of the wait due to the disturbance caused by the fire not fifty metres away. It was then, as I put the money through the register, that I encountered her.
It was a woman, around forty. As she sat in her red Corolla, hair the colour of flame, burning anger in her eyes and steam coming out of her mouth, I started to ponder whether she was a product of the fire itself. She demanded to know why everything was taking so long. I replied politely, placing all my general frustration aside to produce a light chuckle, and saying "Sorry, just that - as you can understand - there's been a bit of a shake up 'cause of the fire and all and there aren't a lot of us here to deal with everyone at the moment."
Evidently, understanding was something I had taken for granted.
The flaming bitch fumed "Well it's not affecting you, why are you taking so long? For christ's sake this is pathetic shhhhhhhhh..." amidst the screech made by the steam emanating from her mouth she mentioned something about children, and something vague about them being up there. Amazing, I thought: instead of tending to her possibly endangered children, she's ordering fried chicken instead. Although, I suppose if they take after her mother, they'd be accustomed to playing with fire already.
I was ready to reply with an "Umm...actually, a fire closeby is affecting us, as you can see by the fact that we're plagued with people in a usual dead period and we're trying to get everything done - including a huge order in front of you." However, I decided that continuing the contention would be akin to pouring petrol on this fire. I simply lost my smile, muttered a "sorry, we're doing our best to get everything out as soon as possible" and continued with my business. I completed the transaction with the car ahead. The one-woman inferno then drove to the next woman, and unbeknownst to myself, neglecting to pay at the pay window. Her impatience and poor vision (if you were a one-woman inferno, you'd have trouble seeing past the fire that you emit, too)drover her past the blindingly obvious PLEASE PAY HERE sign on the window outside which she was burning for so long.
As the flames roared out of her mouth, I could hear phrases such as "rooarrrrryou are pathetic" "this is horribleroaaaarrrr" "you arerooooaarrtaking so long". The heat eminating from her fiery mouth quickly sent my surroundings into a smouldering mess, the pressure engulfing me the way fire does. Again, I dared not retaliate. I had no desire to worsen a fire that was setting one of the hemisphere's largest shopping centres alight.
I handed out the food, praying that it was finally over, but I was subjected to further scolding for forgetting the coleslaw, which she had not gotten because she drove past the pay window. Bronwyn cautiously gave the inferno her coleslaw and gravy, resisting the urge to pour the gravy into her. As I was touching the flame handing her the change, she reared her head like a dragon ready to breathe fire, and delivered one last scathing remark before charging off
"If this is how you act every time there's a fire, you've really got to pull your head up." With that she was gone, driving away to soon burn up into ash and cinder. But she had not gone without leaving her mark. She had lit my fuse, and as soon as she had turned into smoke I had exploded. Screaming profanities like "My, God! It's not as if THERE WAS A FIRE, WAS THERE?!" For the next hour I was burning up. Disoriented and enraged, my blood was boiling up. The customers who understood and accepted my apologies would have calmed me down, if it weren't for the constant thought of the flaming bitch and her blazing remarks going through my head, raising the temperature a hundred degrees.
How could one be so intolerant, so naïve, so inept? How could someone believe that a fire would not affect its surroundings? It may have even been the reason why she was there. A product of the fire, ordering fried chicken instead of tending to her children like someone not raised in Hell. Yes, there weren’t enough people there, so what conceivable logic is there in berating the very people who are trying their best to help you in these circumstances? EVERY time there is a fire? When was the last time there was a fire in Miranda? Oh, wait, that's right, I forgot that this woman was made of an inferno herself! These words were the subject of my thoughts and my loud exclamations to fellow comrades as I was slowly burning.
Hours later, the fire extinguished itself and I find myself bewildered. Certainly, it was an exceptional circumstance, and it was not her fault the food was late. But is it impossible for some people to just simply be polite and keep their cool? Never before have I been so outraged. It goes without saying (though I will say it anyway) that fire brings out the worst in everyone.
Okay, that is all. Thank you for not listening
Dotto