The puppies are ruining our business

[doublebeddreams]

We had our first problem with a customer at our B&B last night. She arrived at midnight and despite having keys, rang our bell. She offered no apology for waking me up, explained that she couldn't get the keys to work and kind of thrust the keys in my direction. I was a little sympathetic because I too frequently have problems with unfamiliar

Comments

[crowchild]

So let me get this straight: the Backpacker's Inn is sending you their unruly guests? You'd think the best guests would be recommended to the B&B. Some people! Have you had many guests stay at the B&B yet?

[doublebeddreams]

yeah we've been pretty full considering that we have very little marketing going. She was this older woman who didn't understand that a thirty dollar room looks like a thirty dollar room...and pretty much didn't understand what a hostel would be like. Towels cost a dollar! I have to share a bathroom! My room smells like Febreze!