Air Canada's version of transparent

Sep 18, 2008 08:19

Air Canada's version of transparency apparently involves removing items from the spotlight & into the shadows . . .

"Air Canada is making its pricing more transparent by removing add-on fuel surcharges for flights within North America and instead adjusting its base fares to cover the total cost of fuel," said Ben Smith, Air Canada chief commercial ( Read more... )

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And particularly embarassing when placed next to Westjet... anonymous September 18 2008, 22:10:54 UTC
who emailed a few short hours later announcing that they have eliminated the fuel surcharge "because we said we would".

It remains to be seen as to whether 'eliminate' really means 'include', but either way, the spin is better, and they look better.

from, me (Last one standing)

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