I used Nelnet to consolidate b/c I liked their customer service for the process better than Citibank's (sorry Dad). It's a little easier if you have your loan info, but they can actually look it up for you if you don't. It's pretty easy all in all. Just call them and they will walk thru it with you while you're online at the app (Citibank was like, Figure it out, have a nice day, bye!)
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