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[eastbayted]

Amazing what a difference a day makes. I've been struggling with Chase for a while now, actually, about fees that I thought were unfair. I tried to e-mail them and, last night, to call them, and I kept meeting indifference and nonchalance. Exasperated, I decided today that I would just close out all of my cards. I phoned them and got an account

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[greenquotebook]

I just went through something similar with Capital One and ended up cancelling all those cards too. The last straw was when I purchased two t-shirts online, paid via PayPal and they billed that charge at a whopping 32.9% because, for some reason, they decided that it was a cash advance and not a "normal" charge. Whatever. I didn't even give them a chance to fix the problem. I just transferred the balance to my Citi card and closed both of my accounts with them.

I had great success threatening my cable company with cancellation, by the way. :)