(Untitled)

[eitheror]

Well. That sucked. Got told today at work that all of Customer Care will be redundant by mid-September. Apparently, we're being outsourced to a company based out of "North Ryde and Manila". Partly due to cost, and partly due to performance

Comments

[lydia_petze]

Oh, goddamn it :-(

We average a wait time of about 24 seconds but our abandon rate is targeted at 3%. Wankers.

[eitheror]

Wow. That's damned respectable for a centre your size! Kudos!

[glittalogik]

Redundancy payout?

Always hiring here if you want me to throw your resume at people.

[eitheror]

Nope. Been there less than a year, therefore get squat. Maybe a week's pay, but the details aren't finalised yet.

Thanks for the offer of resume-throwing. I might take you up on that if Mum doesn't have any jobs going at the moment.

[emptyatelier]

wankers!

[eitheror]

Oh yeah. They've not made themselves any friends with this move.

Motherfuckers

[mysweetbrick]

That is seriously shit. Is that all of you? What about the rest of the office?

Re: Motherfuckers

[eitheror]

It sucks balls! And yeah - all of us phone monkeys. BCC, IAM and Tech.

And yet, they still expect us to spend the next three weeks smiling while we take our calls.