Comments | eric_lippert: Seventh out of ten ain't bad

eric_lippert

Seventh out of ten ain't bad

Sep 18, 2006 14:42

Over the weekend the food services vendor which runs my employer's cafeteria posted a ten-point list of their principles, all of which are entirely sensible for a service organization. You know, stuff like "we look for problems and fix them immediately" and "we apologize to customers for mistakes", blah blah blah. If only every food service ( Read more... )

Comments 2

Fry's cafe hasn't improved grettaelizabeth September 18 2006, 23:27:03 UTC

Chris and I shopped and ate attempted to eat at Fry's a few months ago and had a very similar experience. We also left without buying anything, planning never to return. I guess your FAIC entry was not added to the employee training process. :-P

brianfey September 19 2006, 00:59:29 UTC

As usual, you think well.

It might be useful for you to print out a few copies of your post and hand them to the relevant people.

What I wonder is, if we can make such a list... perhaps with more than 10 points... for human behavior.

here is one interesting attempt:
http://www.kerista.com/kerdocs/26.html
http://www.kerista.com/kerdocs/84.html

I plan to borrow a few of their ideas.