So, I have only announced this information to a few people, but figured it is time to share with everyone. I completed my one-year anniversary on July 15 with New York Life, and then found out a few weeks ago that I am being moved into a pilot program to handle calls from our agents only. This program is going to require a higher level of service
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Happiness is mostly a concept for me right now, but I continue to work on it ...
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